CONTACT ME TODAY ⮞

✉️ [email protected]   ✆ 0411 257 137    

Know Your Gadget

Computer, phone, tablet, television… you name it! We’ll give you the no-jargon information you need to get underway and enjoy the experience.

Instruction booklets often seem like they’re written for people who already know what they’re doing. That’s if your gadget comes with a printed manual! That’s what makes them so infuriating!!

Call Kate and she’ll calmly walk you through what the device can do and how to make it do it. In a simple, straightforward process, she’ll give you the shortcuts and tricks you need.

Home Entertainment Bundle

Don’t sit there tearing your hair out wondering how to connect the television to the internet, Netflix or other devices. 

Kate will take one look at these, ask you what you want to happen, then, she’ll have everything wired up and ready to roll in no time. She can even make some connections happen without the wires!

Give Kate a call and get streaming.

Expanding Your Horizons

Following your favourite interest should just be a matter of clicking on the right buttons and tuning in. But sometimes, those buttons don’t do what you want them to!

Kate knows how to customise your devices so your favourites are front and centre every time. News, sport, weather, art, travel, you name it and she will make sure it greets you as soon as you turn on your device.

Give Kate a call and let her help you follow the interests you love.

Preserve Your Memories

Your photos are your timeline. They are a record for the family of your travels, people, moves and memories. 

Kate can show you how to scan and save them in a digital format. This allows you access anytime and saves them from wear and tear. 

As much as Kate is all about enabling you to do things yourself, this is one job that has the potential to be massive and time consuming. Why not let Kate digitise the photos for you! 

Call Kate and let her make your history accessible.

What my clients think…

I had difficulty printing PDF and JPEG files. In one 15 minute phone consultation, I received clear advice, patient explanation, plus some innovative approaches. Problems solved. Great service.

Len Monk

Kate was the loveliest girl who helped me download BorrowBox audio books. She was fantastic, so pleasant and did not mind how long it was taking. The very best service!

Unknown

I am happy to recommend Kate to anyone who needs help with their computer. She is thorough, patient and willing to share her expertise with anyone. She makes sure she explains in a way you can understand.

Sincerely, Veronika

In-person Consulting

Phone Online Consulting

15 min Troubleshooting

Workshop

In-person consulting 

This service is great if:

  • you’ve just bought or received a new gadget and don’t know how to use it
  • you want to know how to use a video conferencing platform like Zoom or FaceTime
  • you have a new printer to connect to your computer
  • you’ve just bought a Smart TV and want to get it connected

Cost: $90 per hour

Includes travel to locations on the map below (about an hour from the City of Greater Geelong).

Phone or Online consulting 

If you’re unwell or don’t feel comfortable with someone in your home, this is the service for you. A bit tech-savvy and know how to operate Zoom?

During these sessions, I can help you with most of the things I would do in person like:

  • setting up a MyGov account
  • filling in online forms
  • helping you organise your photos
  • show you how to customise your device and make it work for you

Cost: $80 per hour

15 Min Phone Troubleshooting 

Forgotten how to log into your iView account on the TV? Have a telehealth appointment with your doctor but can’t remember how to connect?

This session is the perfect fix, quick and focussed, you’ll be back on track in no time!

  • refresh your skills
  • reset a password
  • log into a streaming service
  • connect to Wifi
  • connect your COVID-19 digital certificate to the Service Victoria app
  • transfer your photos from your phone/tablet to a computer

Cost: $30 per session

Workshops 

Solutions for larger groups are available through workshops. Live in a retirement village, part of U3A, Rotary or other clubs and groups and there are a few of you who want to learn the same thing? Why not do a workshop?

Tailored to your needs:

  • how to use the basics on an iPad or tablet
  • cybersecurity
  • what is the internet and how do I navigate it?
  • streaming services
  • let’s learn through “Be Connected”

Cost: $160 per hour

Where do I travel to?

I’m happy to travel an hour from the Greater Geelong region. Check out the outlined area on the map. 

Simply book me online.

CONTACT ME TODAY ⮞

✉️ [email protected]   ✆ 0411 257 137